Managed Hosting
For a secure, quality, hands on service whereby you know your technician by name and where they are always at the end of a phone, we believe we have the service to meet your expectations.
With managed hosting, Internet Ireland will ensure that your system is running efficiently, that the operating systems and associated software are properly patched for security and stability. The level of support, “remote hands” monthly allotments, and all other elements can be as much or as little as you require.
- Multiple Network Up link Connections
- Software Patching
- Firewalling
- Full SLA
All come as standard with our managed hosting solutions. Whatever level of service you choose rest assured that it can be increased as the service grows, with ease and security.
Unmanaged Hardware Hosting
With unmanaged hardware hosting, Internet Ireland simply provides rack-space for your equipment, dual power supplies, and dual network connectivity. This allows you the flexibility to have your own people manage the day to day elements of your kit but safe in the knowledge that it is secure in a state of the art facility. This service is sometimes referred to as "pack, power & ping".
Management of any part of the equipment, operating system, or services, beyond the demarcation above is considered as “remote hands” work. As part of the service there is an allocation of time included in all our contracts above which a flat hourly rate applies. This way you can budget for "normal" operation, but have peace of mind in knowing you are still covered if the need arises.
Technical assistance during server installs
We will work with you to install your server in our data centre facilities. A Support Engineer will be available to provide advice on any part of your installation and provide you with full details of the networking of your machine.
Data centre equipment
The only equipment that you will require is your server and respective power cables.
We will provide you with a shelf for your server and all network connections. A monitor, keyboard and mouse are available in the facility for your use.
Access to your server
Arrange for access to our server facility through our Account Management team. At all times IIL ensures that one of our engineers is onsite while you are in the data centre and available to assist.
